Frequently Asked Questions (FAQs)

1. What products do you offer?

We offer a wide range of agricultural products including hybrid seeds, OP seeds, crop nutrients, fertilizers, spray machinery, farming tools, and selected household items.

2. Do you deliver in Mardan and surrounding areas?

Yes, we deliver in Mardan city as well as nearby areas including Takht Bhai and Katlang. Delivery time may vary depending on your location.

3. How long does delivery take?

• Mardan City: 1–2 working days
• Nearby areas: 2–3 working days
• Remote areas: 3–5 working days

4. What payment methods do you accept?

We offer Cash on Delivery (COD) and may also support bank transfer or mobile payment options depending on availability.

5. Can I return or exchange a product?

Yes, returns and exchanges are accepted for damaged, defective, or incorrect items within 3–7 days of delivery. Terms and conditions apply.

6. Are seeds and fertilizers returnable?

No, opened or used seeds and fertilizers are not eligible for return due to their sensitive and perishable nature.

7. How can I place an order?

You can place an order directly through our website by adding products to your cart and proceeding to checkout.

8. Do you provide guidance on product usage?

We provide basic product descriptions and usage instructions. For detailed guidance, we recommend consulting a local agricultural expert.

9. What should I do if I receive a damaged product?

Please contact us immediately with your order details and product images. We will review your request and arrange a replacement if applicable.

10. How can I contact customer support?

You can contact us through our website contact form for any questions, complaints, or support requests.