Shipping & Delivery Policy

Order Processing

All orders are processed within 1–2 working days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Areas

We currently deliver to:

Mardan City
Takht Bhai
Katlang
Nearby areas within Khyber Pakhtunkhwa

Delivery availability may vary for remote locations.

Delivery Time

Estimated delivery times are:

Mardan City: 1–2 working days
Nearby Areas: 2–3 working days
Remote Areas: 3–5 working days

Delivery times may vary due to weather conditions, road access, or courier delays.

Shipping Charges

Shipping charges are calculated based on:

Delivery location (city or rural area)
Product type (e.g., seeds, fertilizers, machinery)
Weight and size of the order

Exact shipping cost will be displayed at checkout.

Cash on Delivery (COD)

We offer Cash on Delivery for eligible locations. Please ensure:

Someone is available to receive the order
Full payment is ready at the time of delivery

Order Tracking

Once your order is shipped, you may receive a confirmation message or call. Tracking details may be provided where available.

Delivery Conditions

Customers must provide accurate name, phone number, and address
Delivery may be delayed if contact information is incorrect
Our delivery partners may contact you before delivery

Large or Heavy Items

For heavy products such as spray machinery:

Delivery may take additional time
Extra shipping charges may apply
Special handling or coordination may be required

Failed Deliveries

If delivery fails due to:

Incorrect address
Customer not available
Refusal to accept order

We reserve the right to cancel the order or charge additional delivery fees for re-shipment.

Damaged or Missing Items

If you receive a damaged or incomplete order:

Report the issue within 24 hours
Provide clear photos and order details

We will review and resolve the issue according to our Refund Policy.

Contact Us

For any shipping or delivery queries, please contact us through our website.